Policy and Disclaimer
- Audio and video taping is not allowed; however, I strongly encourage note taking.
- If you appear to be under the influence of drugs or alcohol, the session will be cancelled, and you will not receive a refund. To make the best connection with a Spirit, and for Susanne to read you successfully, it is important to come with a positive attitude and have a clear mind.
- Susanne does not read for clients under the age of 18; however she will read for clients ages 16 and up if a parent is present for the reading.
- Should you need to cancel or reschedule your reading, she requires a 24-hour notice. This is standard practice of most professional businesses. If you cancel before the 24-hour window, your money shall be refunded. If you reschedule, your payment will be applied toward your next appointment. She will only allow one (1) reschedule per appointment. Failure to provide 24-hour notice will result in the forfeiture of your refund.
- If you are running late for your appointment, it important for you to communicate with Susanne. Please give a quick phone call or send email. Provided that you communicate with Susanne, she will honor the remainder of your appointment time.
- If you are a no-show, Susanne will not read for you again. This may seem harsh, but understand that this is not only disrespectful, but prevents the ability to schedule another client in your place. She values your time, so please value hers.
- All readings and services require payment in advance of your appointment. Credit cards and PayPal are both accepted.
- Susanne is not a lawyer so she will reframe from providing you with legal advise.
- Susanne is not a doctor so if she detects something she will encourage you to seek advise from a medical professional.
Thank you for honoring my policies, and thank you for your business!
By participating in/reading my services/website/blog you acknowledge that I am not a licensed psychologist, lawyer, or health care professional and my services do not replace the care of lawyers, psychologists, or other healthcare professionals. I will at all times exercise my best professional efforts, skills, and care, however I cannot guarantee the outcome of reading efforts and/or recommendations on my website/blog/newsletter and my comments about the outcome are expressions of opinion only. I cannot make any guarantees other than to deliver the services purchased as described. All my readings are intended for entertainment purposes only.